Privacy Policy
Last updated: Aug 18 2023
This Privacy Policy governs the manner in which Laundrybox collects, uses, maintains and discloses information collected from users (each, a "User") of the www.laundrybox.com website ("Site") or Laundrybox Dubai our iOS & Android apps (“App”). This privacy policy applies to the Site and all products and services offered by Laundrybox.
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PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
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NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
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HOW WE USE COLLECTED INFORMATION
Laundrybox LLC may collect and use Users personal information for the following purposes:
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To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
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To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
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To improve our Site: We may use feedback you provide to improve our products and services.
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To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
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To run a promotion, contest, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
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To send service related emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
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To provide the Service in accordance with our contract with you;
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To administer the Site and manage the App and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
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To improve the Site and/or the App and to ensure that the content is presented in the most effective manner for you and your computer;
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To allow you to participate in interactive features of our Service, when you choose to do so;as part of our efforts to keep our Site and the App safe and secure;
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To measure or understand the effectiveness of advertising we serve to you and others and to deliver relevant advertising to you on the Site or the App;
​HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
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All information you provide to us is stored on our secure servers or those of our trusted providers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Site or the App, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
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Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site or the App; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
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SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
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Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you, on the basis that it is necessary to perform the contract that we have with you or for our legitimate interests in managing our business and improving the Service.
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Analytics, technical developers and search engine providers that assist us in the improvement and optimisation of our App, on the basis that it is necessary for our legitimate interests in doing so.
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In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
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We may also transfer your personal data if we are under a duty to do so in order to comply with any legal obligation, or if it is necessary for our legitimate interests in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Laundrybox LLC, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
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CHANGES TO THIS PRIVACY POLICY
Laundrybox LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
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YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
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CONTACTING US
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
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Laundrybox LLC
www.laundrybox.com
Laundrybox Warehouse
Al Quoz 3,
Dubai, UAE PO Box 282546
800-5269
info@laundrybox.com